Verizon's robust wireless service revenue showcases its market dominance and customer loyalty ... This SWOT analysis delves into the strengths, weaknesses, opportunities, and threats as presented ...

The carrier giant told more than 6,000 customer service employees on a Wednesday call that there would be a “restructuring,” according to a report from The Verge. Verizon Communications ...

She said these queries are often challenging for customer-service agents and usually require time to research and resolve. To help, Bhattacharya said Verizon began building artificial-intelligence ...