Capital One has long referred to itself as a tech company that happens to be int eh financial services industry. With its ...

Forming part of an exciting wave of in-app updates which further user personalisation within the app, ROUVY has also ...

Google Maps has recently rolled out a significant interface update for its Android application, explicitly targeting how trip information is displayed. This ...

Drawing on her experience of the healthcare sector, CYB’s Lead User Researcher Anita Chandra writes about how the NHS can ...

Google is suing a man it says was part of a scam network creating fake businesses on Google Maps. The network allegedly collected and sold the personal data of users who contacted those businesses.

Project Panorama helps brands make sense of user interactions on mobile applications ... Panorama would offer a map that brands can use to visualize the user's journey. Also: Adobe's new AI ...

In this guide, we’ll explore all facets of the mobile app user journey. We will talk about what it is and what it isn’t, discuss its benefits and challenges, and learn how to map the app user journey ...

Zap-Map has released a new smart Route Planner to help remove range anxiety for EV drivers planning longer electric journeys. Currently available on the Android app with an iOS version due this summer ...

So, how do businesses achieve that knowledge? With the help of customer journey maps. Customer journey maps help businesses visualize customer interactions and identify quickly and clearly what is ...