Thousands of people are marching the length of New Zealand in protest of a proposed law that would redefine the country’s ...

Sudden and significant increases in complaints can cause firms to struggle to effectively respond, delaying any customer ...

The Financial Conduct Authority and the Financial Ombudsman Service have jointly launched an appeal for views from firms and ...

“Effective redress and strong regulation are often the only protection they have and consumers will be rightly concerned to see plans to review their rights to complain to the Financial Ombudsman ...

s legal action could help millions of consumers get redress for Apple’s anticompetitive abuse and ... the opt-out collective action regime that was introduced by the Consumer Rights Act 2015. It has ...

The free and independent Financial Ombudsman Service (FOS) – which settles disputes between UK-regulated financial companies and consumers – could be reformed ... You won't get a judgement from FOS ...

The complainant, as a consumer, had the right to approach this Commission under the (Consumer Protection) Act, 2019, to seek redressal for any deficiency in services,” it added. The Commission ...

Around 40 million UK iPhone and iPad iOS users could be entitled to their share of a £3bn claim against Apple. Acting on behalf of UK consumers, Which? believes that Apple has breached UK competition ...

A consumer rights group in the U.K. has filed a lawsuit against Apple, claiming it locks its customers into the iCloud cloud ...

The consumer rights group believes the tech giant has ... Taking this legal action means we can help consumers to get the redress that they are owed, deter similar behaviour in the future, and ...