Consumer Focus relied heavily on Collins' legal analysis of a private right of redress for its own report, Waiting to be Heard: Giving Consumers the Right of Redress over Unfair Commercial Practices, ...

Right to Redress – Consumers have the right to seek redress in certain circumstances. Where goods are sold to a consumer, which fail to provide the consumer the benefit or uninterrupted ...

This is the main reason why the Consumer Claims Tribunal was set up. However, this does not mean that whenever a consumer has a complaint he or she should contact the tribunal to obtain redress.

In such situations consumers can take their cases to the Consumer and Competition Division, (CCD), Office for Fair Trading, Cannon Road, St Venera (freephone: 8007-4420) or the Consumers ...

“People should be able to rely on the goods and services they buy – if things do go wrong, their right to redress is set out in consumer protection law,” said CCPC chair Brian McHugh.

The Consumer Financial Protection Bureau, led by President Trump’s administration, has dropped a case against Navy Federal ...

By Ebenezer Chike Adjei NJOKU More than half of Ghanaian consumers lack awareness of their rights, leaving them vulnerable to poor service, excessive charges and ineffective complaint resolution ...

The Consumer Rights Act introduces stronger rights of redress for faulty goods, including the straightforward option of cancelling a faulty purchase within 30 days for a full refund.