Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales services and marketing applications. These apps are all part of the greater Microsoft tech stack and can be ...

With this week’s announcements at the Microsoft Ignite 2021 conference, solution providers can expect more integrations between Dynamics 365--Microsoft’s combined CRM/ERP offering--and the ...

Microsoft Corp. announced a set of autonomous artificial intelligence agents for Dynamics 365 aimed at business ... world,” said Jared Spataro, chief marketing officer of AI at work at Microsoft.

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...