In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

Artificial intelligence is rapidly advancing in trucking technology. From optimizing routes to predicting maintenance needs, here are some ways AI is already transforming the ...

In the final installment of our AI at Work series, partner Guy Brenner and senior counsel Jonathan Slowik tackle a critical ...

Google's parent company is planning more investment in AI infrastructure than analysts projected, even amid concerns around ...

Advanced Micro Devices (AMD 4.58%), and Micron Technology (MU 0.82%) plunged on news that a Chinese start-up called DeepS ...

Examining the nature and origin of human intelligence and the intersection with machine intelligence in the past, present and ...

The Hamilton County 911 center is implementing a new artificial intelligence call management program — nicknamed Evelyn — to ...

Retailers learn more about call center assistance, personalized messaging, fuel forecasting and demand at Conexxus conference ...

Meta, Microsoft and Blackstone executives say DeepSeek's advancements in AI training won't impact data center demand — at ...

Silicon Valley is coming to grips this week with the realization that creating an advanced artificial intelligence model may ...

With AI creating a need for knowledge engineering, information science (as we used to call it) has come full circle. It comes ...

SAN FRANCISCO, Jan 28 (Reuters) - - Artificial intelligence data startup Turing ... where she worked in user insights and helped run a call center. Tong graduated from Harvard University.