In Verizon’s first-quarter earnings report of 2025, it revealed that it faced a net loss of 289,000 total postpaid phone customers during the quarter. Analysts at New Street Research said that the ...

The cable and internet provider may have something that AT&T, Verizon, and T-Mobile subscribers have to consider.

Verizon 5G offers three home internet plans with download speeds up to 1,000 Mbps. Learn if Verizon 5G is right for your ...

Customer Champions will work on the issues behind the scenes, providing the customer updates through the channel of their ...

An alleged Verizon data breach has seen hackers offering for sale a database of 61 million customer records, which ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock ...

More Americans really should try the growing number of alternatives to AT&T, T-Mobile and Verizon — although maybe not Trump ...

Verizon is launching a new effort to improve its customer service. First, for "complex issues", the company will now assign a ...

The new service costs $60 per month or $40 if a customer is also a Verizon wireless phone subscriber. The carrier will also add an additional $10 per month charge for the required router.

A widespread Verizon network outage has left thousands of residents in southern Ohio without cell phone and internet services, affecting data, voice, text, and wireless home ...

If customer service is a priority, “Verizon should now live up to this commitment,” Storch said. Stories by Karin Price Mueller Home Depot hasn’t fixed faulty door, homeowners say.