Thousands of people are marching the length of New Zealand in protest of a proposed law that would redefine the country’s ...

Sudden and significant increases in complaints can cause firms to struggle to effectively respond, delaying any customer ...

The Financial Conduct Authority and the Financial Ombudsman Service have jointly launched an appeal for views from firms and ...

“Effective redress and strong regulation are often the only protection they have and consumers will be rightly concerned to see plans to review their rights to complain to the Financial Ombudsman ...

s legal action could help millions of consumers get redress for Apple’s anticompetitive abuse and ... the opt-out collective action regime that was introduced by the Consumer Rights Act 2015. It has ...

The free and independent Financial Ombudsman Service (FOS) – which settles disputes between UK-regulated financial companies and consumers – could be reformed ... You won't get a judgement from FOS ...

The complainant, as a consumer, had the right to approach this Commission under the (Consumer Protection) Act, 2019, to seek redressal for any deficiency in services,” it added. The Commission ...

Regulators today ordered Apple and investment banking giant Goldman Sachs to pay almost $90 million in penalties and customer redress over ... earn more rewards, the right card's out there.

The agency mentioned that it is currently reviewing the situation to determine if consumers’ rights to redress are being upheld and if more action is needed to enforce accountability.

Bello said the Commission was currently reviewing the situation to determine if consumers’ rights to redress were being upheld. Bello said the Commission was also reviewing the situation to ...