Amazon's corporate workers were recently told they'll soon have to return to the office five days a week. And most seem very unhappy about it.

Amazon has recently issued advice via email to customers containing ... information (such as your credit card number or account password) over the phone, especially if the call was unexpected.

Generally, Amazon recommends selecting the phone option to get support more quickly; customers can specify which phone number the rep should call. Still, online-chat waiting times aren't bad and ...

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Experts say 19 million people were victims of fraud last year, losing an average of £1,730 - here's how to identify scams and ...

Decisions like the one from Jassy are a big reason why I don’t want kids' Amazon CEO Andy Jassy last week sent a memo to ...

Jamaal Sanford received a disturbing email in May of last year. The message, whose sender claimed to be part of a “Russian ...

According to ForeSee’s annual Holiday E-Retailer Satisfaction Index, this year was Amazon’s biggest holiday season ever with more than 26.5 million items ordered worldwide on its peak day.

It’s not just about identity theft but information being leaked that leads to customers being spammed over text and email — or even phished. This is probably why Amazon is looking to roll out ...

FedEx had several phone calls and email exchanges with Big ... according to an internal company document. The Amazon ...

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There was also a new broadcaster on the block, with Amazon Prime having secured the rights to show one blockbuster clash every Tuesday. Amazon's first pick was Liverpool's away game against fellow ...