At its core, KM is about people. Nearly all of our respondents (93%) identified communication and active listening as top skills for KM; 87% cited relationship building. KM professionals play a key ...
In today's application programming interface (API) economy and generative AI-obsessed world, automation initiatives are at the forefront for every company and enterprise. The topic dominates ...
KM is evolving. No longer a behind-the-scenes support function, KM today plays a central role in enabling innovation, improving operational efficiency, and preserving critical knowledge. This ...