TROY, Mich.--(BUSINESS WIRE)--Auto lenders that deliver a strong digital customer experience via their websites and mobile apps enjoy much higher levels of digital self-service and have customers who ...

Most modern cars have sophisticated computer systems that many local shops can’t fully diagnose. As you seek out the best maintenance and repair solutions, choosing a website that’s as advanced as ...

TROY, Mich.--(BUSINESS WIRE)--Against a backdrop of shrinking margins and strained profitability, auto lenders need to do everything they can to deliver stand-out customer experiences while reducing ...

Nationwide Ranks Highest in Service; Amica, Erie Insurance Rank Highest in a Tie in Shopping More than half (57%) of auto insurance customers have actively shopped for a new policy in the past year, ...

GCADA launches DriveNEO.com, a new marketplace connecting Northeast Ohio car shoppers directly with local dealer inventory.

DealerFire has some advice for dealerships about their websites. That advice is contained in its newly released guide, ...

WESTLAKE VILLAGE, Calif. — J.D. Power and Associates believes 77 percent of new-vehicle buyers use the Internet during the shopping process. So which websites do these potential buyers use the most?

More than half (57%) of auto insurance customers have actively shopped for a new policy in the past year, the highest shopping rate ever recorded by J.D. Power, and that’s putting more pressure than ...