Customer-centric focus is essential. B2B success depends on prioritizing customer relationships and long-term value creation.

Researchers from Erasmus University and KU Leuven have published a new study that examines how retailers respond when ...

We’ve seen a wave of companies retreat from DEI initiatives due to social media negativity and brand perception.

Julie Kratz promotes allyship in the workplace. Supplier diversity, often a function tucked away in an organization’s procurement department, rarely has the visibility that other diversity ...

“We’re bracing ourselves for another challenging winter. Whilst suppliers’ customer service improved in the spring, firms need to continue upping their game to ensure people can access ...

Lion, which won Liquor Supplier of the Year for its strong customer and retail media partnering and for driving initiatives to win through supply chain transformation. • L’founders of Loyalty ...