A man takes his car through a Starbucks (NASDAQ: SBUX) drive-through in Los Angeles ... careful when serving drinks to drivers through its windows, which it does at the very least, tens of ...

The scalding hot tea spilled into Michael Garcia's lap during a drive-thru handoff in 2023, leaving him with permanent damage ...

Michael Garcia, 30, underwent skin grafts on his genitals after a hot tea spilled on him in a Starbucks drive ... him when he picked it up from a drive-through window in 2020, according to the ...

In the past, Starbucks only formally tracked how much time customers spent at the handoff window in the drive-through. The previous CEO observed that waits were one of the reasons some customers ...