Nadia Ibrahim, a policy adviser for the Labor Department, gets to work from her Rockville home by taking MetroAccess, a paratransit service operated by Metro. Ibrahim, who has cerebral palsy, uses a ...
A woman says her 80-year-old mother tipped over in her motorized wheelchair in bushes and snow after MetroAccess left her alone in the freezing cold in Upper Marlboro, Maryland. Consuelo Edwards said ...
MetroAccess, which offers Metro's door-to-door service for people with disabilities, faces growing criticism for a lack of performance and poor customer satisfaction. Numan Aslam, who has cerebral ...
Advocates say changes hurt riders MetroAccess has stopped growing after years of double-digit ridership growth that was increasing costs for Metro. The slowdown has occurred because Metro raised the ...
Fewer people are using Metro’s door-to-door service for disabled riders as the agency encourages them to ride the bus or rail instead, saving Metro millions of dollars. Demand for MetroAccess in 2011 ...
AUSTIN (KXAN) — In the lobby of Sanchez Elementary School, Rebecca Ramirez waits on the MetroAccess bus to pick her up from work. Ramirez has used the paratransit service for people with mobility ...
A woman says her 80-year-old mother, Marty Artis, tipped over in her motorized wheelchair in bushes and snow after ...
MetroAccess bus drivers carry nearly 2.5 million of D.C. metro area's residents with disabilities as of the 2011 fiscal year — and they feel their new working schedules have made their driving ...
As many as 1,000 disabled people who rely on Metro's paratransit vans, sedans and taxis to get around the region were stranded yesterday, after the computer that keeps track of trip reservations ...
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