Sometimes, it’s so easy to get caught up in the process of converting new customers that you forget that your best customers are sitting right in front of you. They are your existing customers.

When you talk to or visit old clients or customers, you'll often find they have referrals to give you, which can lead to new business. With all that your existing customers can do for you ...

However, although acquiring new customers is needed to counterbalance inevitable attrition, it isn't the most effective way to stimulate substantial growth. The true goldmine for revenue expansion ...