FRAMINGHAM, Mass.--(BUSINESS WIRE)--International Data Corporation (IDC) today published an IDC Innovators report profiling five technology providers that are considered key emerging vendors in the ...
Intelligent automation company Directly Software Inc. today said it has acquired a startup called Kylie.ai to improve its conversational artificial intelligence capabilities. Directly sells ...
General Dynamics Information Technology is introducing a conversational artificial intelligence known as Amelia, rendered here, as part of the U.S. Navy Enterprise Service Desk endeavor. (Photo ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™, today announced that it has been named a leader in the second of two IDC reports on conversational ...
SAN FRANCISCO, Dec. 4, 2023 — Genesys, a global cloud leader in AI-powered experience orchestration, was named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software ...
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