A non-voice BPO interview is quite similar to a voice one. The only difference, of course, is that they will not be testing your voice. So, you won't have to worry about accent and your spoken English ...

Raman Roy – the Father of the BPO Industry in India and Life Achievement Award Winner for Dataquest 2023 had a very interesting chat with Editor Sunil Rajguru where he unravelled the story of BPO ...

The CRM and contact centre services industry for which you have been the largest to historically focus on call centers is highly competitive – how does Teleperformance differentiate itself and its ...

Its been almost three years since Businessworld India published a feature on Rural BPO, writing about a company called Lason. Lason had just just set up its first rural BPO unit in Kizhanur village, ...

Interviews can be tricky at times, so preparation in advance is always helpful. To answer to the best of your ability, make a good impression, and secure that suitable job, is an art. BPO training and ...