What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

Standing in the path of someone’s uncontrolled anger is scary, yet there are several grounding phrases truly brilliant people say to put an angry person in their place. Learning how to deescalate a ...

Researchers believe anger may also be a “unique predictor of conspiracy beliefs," according to a newly released report Abigail Adams is a Human Interest Writer and Reporter for PEOPLE. She has been ...

You just need to look at the news lately to realize that there are more difficult people out there. People are getting arrested for being unruly on airlines it seems almost every day. The number of ...

We all know someone who seems to carry a storm cloud around with them, seemingly furious at the world. While it’s tempting to chalk it up to a short fuse or a bad day, there's often more going on ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

All of life is a negotiation. It is a necessary life skill that, sadly, is seldom taught. Understanding the psychology behind the negotiations one is likely to face daily is a significant advantage.

Charlie has an undergraduate degree in Forensic Psychology and writes on topics from zoology and psychology to herpetology.View full profile Charlie has an undergraduate degree in Forensic Psychology ...

Anger is not usually a pleasant feeling. When we feel we’ve been wronged—by, say, a slow driver or a boss or a noisy neighbor—our heart rate, blood pressure, and body temperature go up, preparing us ...

If you’ve ever spent any amount of time working in a school or hospital, you have most likely encountered a fast-paced, ever changing, wonderfully challenging environment that requires you to ...

At a time in history when people had access to more TV than they could ever watch, it was easy for characters to blend together or get lost entirely, especially if they had a rusty filing system (i.e.