2021 U.S. Multimedia Quality and Satisfaction Study | J.D. Power
WEBTROY, Mich.: 11 Nov. 2021 — The top-cited problem for new-vehicle owners is connectivity issues with Apple CarPlay or Android Auto, according to the J.D. Power 2021 U.S. Multimedia Quality and Satisfaction Study,SM released today.
WEBSmartphone Connectivity Now Most Common Problem Cited by New-Vehicle Owners, J.D. Power Finds. Ram Ranks Highest Overall in Initial Quality; Lexus Ranks Highest among Premium Brands. TROY, Mich.: 31 Aug. 2021 — New-vehicle quality improves 2% from 2020, according to the J.D. Power 2021 U.S. Initial Quality Study (IQS),SM released today.
J.D. Power finds higher-end phones make you happier - CNET
WEBOct 20, 2016 · A J.D. Power study published Thursday found that Samsung phones rank highest in overall satisfaction among AT&T and Sprint customers. T-Mobile and Verizon customers liked Apple iPhones best.
Generation Z Customers Use Phones More and Experience More …
WEBJan 18, 2024 · “Younger generations, particularly Gen Z, are very demanding of their wireless networks,” said Carl Lepper, senior director of technology, media and telecom at J.D. Power. “Not only do they...
Apple, Samsung top J.D. Power satisfaction survey - CNET
WEBSep 8, 2011 · Apple ranked highest in customer satisfaction among smartphone manufacturers while Samsung was No.1 among traditional mobile phone manufacturers, according to the results of two J.D. Power...
J.D. Power and Associates Reports: Smartphone Battery Life has …
WEBMar 15, 2012 · J.D. Power and Associates Reports: Smartphone Battery Life has Become a Significant Drain on Customer Satisfaction and Loyalty. Apple Ranks Highest in Customer Satisfaction among...
J.D. Power 2021 Initial Quality Study: Ram on Top, Wireless Phone ...
WEBAug 31, 2021 · The IQS identified infotainment as the most problematic of the nine categories, with smartphone connection the worst culprit. Here’s how each brand ranked, followed by their PP100: Ram: 128
Smartphone Satisfaction Higher as Customer Homes Become …
WEBCOSTA MESA, Calif., March 23, 2017 /PRNewswire/ -- Customer satisfaction is much higher among smartphone owners who use their device to operate other connected home services such as smart...
JD Power: Smartphone connectivity now biggest auto quality …
WEBAug 31, 2021 · The automotive quality analysis firm J.D. Power’s latest U.S. Initial Quality Study found that smartphone connections are now the No. 1 quality complaint with new cars. Overall, new vehicle quality improved 2% from 2020 to 2021, the survey found.
2023 U.S. Wireless Network Quality Performance Study—Volume 1 | J.D. Power
WEBJan 19, 2023 · More wireless customers are saying they become anxious when their phone is misplaced or not near them, according to the J.D. Power 2023 U.S. Wireless Network Quality Performance StudySM—Volume 1, released today.
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